Refund policy

At Tiffany's Art Agency, we believe choosing an original work of art is a deeply personal experience. Every piece is one-of-a-kind, and each purchase supports the artist whose work you have chosen to bring into your home or collection.

Because of the unique and collectible nature of original artwork, all sales are final. We do not accept returns, exchanges, or requests for refunds due to a change of mind, a change in décor, or the artwork not being the right fit for your space.

We encourage you to take the time you need to feel confident in your decision before purchasing. If you are considering a particular work, we are happy to help you experience the piece as fully as possible before you make your decision. Depending on your location and the artwork, we may be able to provide:

• Private home showings in West Hawaii

• Digital mockups showing how the artwork may look in your space

• Additional detail photographs or videos

• Additional information about the artwork, artist, size, and presentation

• Personalized guidance as you consider whether a piece is right for you

If you have questions about a work of art before purchasing, please contact us. We are happy to provide additional information and do all we can to help you make an informed and confident decision.

Damaged Orders

If your artwork arrives damaged please contact us as soon as possible after delivery. Please include photographs of the artwork and packaging so that we can assess the issue and determine the appropriate next steps.

Questions Before You Purchase?

We are always happy to help you learn more about a piece before making your decision. Please contact us with any questions about an artwork, and we will do all we can to help you find a work that speaks to your heart and feels right for your space.